This policy explains how complaints and disputes relating to UK domain names may be handled.
If a dispute arises about ownership, registration or use of a domain name, it may be handled under an applicable domain dispute resolution process.
Parties may be required to provide documents, contact information, proof of rights or other evidence relevant to the dispute.
You agree to cooperate with reasonable requests connected to a dispute, complaint, abuse report or legal process involving your domain.
A domain may be transferred, suspended, cancelled, locked or otherwise modified where required by a dispute decision, registry policy, legal requirement or court order.
If you have a complaint about our domain service, contact support first. We will review the issue and respond as soon as reasonably possible.