Transfer Policy

This policy explains how domain transfers are handled when moving a domain to or from our service.

1. Transfer Requests

Domain transfers may require verification of the registrant, account holder or authorised contact.

2. Transfer Away

If you wish to transfer a domain away from our service, you may need to request the relevant transfer action through your account or by contacting support.

3. Transfer In

Transfers into our service may be subject to registry procedures, validation, availability of the domain and any applicable fees.

4. Security Checks

We may delay or refuse a transfer where there is suspected fraud, unauthorised access, account dispute, unpaid fees or a legal or policy restriction.

5. Registrant Responsibility

You are responsible for ensuring that your contact information is accurate and that you are authorised to request the transfer.

6. Support

If you need help with a transfer, contact our support team using the contact details provided on the site.